VO/CO

AI Voice Agents for high volume hyper-personalized conversational commerce

Enterprise-scale agents that are goal oriented, adaptive and converse in natural human voice with emotional intelligence.

Next-gen Conversational Commerce with empathic AI Voice Agents

Human like voices with natural low latency conversational abilities are elevating customer experiences. We have built various models and leveraged state-of-the-art platforms to deliver solutions for next generation conversation commerce.

  • Built with State of the art STT-LLM-TTS stack or Speech-to-Speech live models from OpenAI and Google.
  • Trained in 60+ languages with voice trained in localised accents including, Thai, Indonesian, Filipino, Chinese, English
  • Customisable voice agent persona including emotional intelligence
  • Steerable goal oriented scripts shaping the conversation trajectories.
  • Imbued with cusomter context and intent engine to infer deep customer understanding to drive engagement.
Tech Stack
  • Node.js
  • Callers AI
  • Custom Frontend

Our partner platforms has industry leading tech stack delivering ultra-low-latency of 300mm to deliver natural conversations. Solutions that can be deployed in weeks can scale to millions of calls a month. Pre-During-Post Call analytics supports evolving sophistication in approach to customer interactions in use cases such as:

  • Customer Support from inbound calls
  • Direct customer marketing and lead generation from out-bound calls
  • Proactive customer follow ups and rapid response
  • Multi-modal interactions (Text, Voice, Vision)
  • Multi-channel deployment (Calls, messaging, apps, web)

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